Last Updated: 2026
We only collect personal information, such as your name, email address, or phone number, that you voluntarily provide when you contact us directly via email, telephone, or our website form. If you subscribe to our newsletter, we also collect your email address for that purpose.
We use personal information to respond to inquiries, discuss potential projects, provide customer support, and manage newsletter subscriptions. We do not sell personal information.
Our website uses Google Analytics to understand website traffic and how visitors interact with our content. Google Analytics may use cookies or similar technologies and collect technical information about website usage, such as pages visited, browser and device information, and approximate location. You can opt out of Google Analytics using the official Analytics Opt-out Browser Add-on.
If you subscribe to our newsletter, your email address is processed through MailerLite, our newsletter service provider, to manage subscriptions and deliver emails. These services may process information according to their own privacy policies. We may also rely on third-party service providers to operate, secure, and maintain our website and communications.
Our website hosting environment may process technical information, such as IP addresses, browser information, and server logs, for security, troubleshooting, and abuse prevention. Where IP addresses are used to limit contact-form submissions or prevent spam, they are processed for those purposes.
We retain inquiry messages and related personal information only for as long as reasonably necessary to respond to requests, manage projects, meet applicable legal obligations, and resolve disputes. Newsletter information is retained according to subscription status and applicable requirements.
For questions about this Privacy Policy or how personal information is handled, contact us at hello@thumbex.io.
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